Skills for Retail





Awarding Body




About the course

Would you like to work in retail? 

On this course you will:

  • Develop your communication and customer service skills 
  • Learn how to handle cash and debit cards and how to manage stock
  • Learn how to use your initiative and how to work as a team.


Entry Requirements

  • This course is suitable for learners who may have had limited success at GCSE study
  • This course is suitable for learners who may have attended an Alternative Learning provider
  • You must be working at Entry 2 English and maths Functional Skills or above. 
  • You must have an interest in the retail sector
What will I do on this course?

During the course you will:

  • Develop communication and customer service skills
  • Learn how to replenish and control stock
  • Learn how to handle cash and debit cards 
  • Improve your English and Maths skills and take a Functional Skills exam
  • Complete a BTEC Workskills qualification.
Who is it for?

This course is for 16-18 year olds wanting to find out more about working in retail and is a good stepping stone to a Level 1 course.

How to apply

Please click on the 'Apply' button below

How Is this course assessed?

You will be assessed in a variety of ways throughout the course and you will have a chance to complete projects, present your work and undertake lots of practical activities.

You will sit an exam for English and maths Functional Skills and carry out a range of work-based assignments leading to a BTEC Workskills qualification.

What could I do next?

Progression could be into suitable employment, an Apprenticeship or onto further courses of study at Level 1.



How old will you be when the course starts?

16-18 19+
Start Date:



Course Code:



Hours in college / week:

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