About the course
Would you say that you are a 'people person'? Do you enjoy speaking to and helping customers? Customer service is important in every job and the best customer service people are often the most successful. You will learn how to deal with customers, resolve problems and provide the best service possible. There are so many different jobs that require excellent customer service skills that this Apprenticeship could be a springboard to a great career.
Customer Service apprentices must be confident when dealing with people and have the passion to provide the best possible service. You will also need a job which provides you with a minimum of 30 hours of work per week and paying a minimum of £3.30 per week.