First Line Management - Diploma





Awarding Body




About the course

You may have been promoted, or are about to be, into a management role. Either way, you now need a new set of skills to manage people, resource, information and the work effectively.

This one-year programme will give managers broad based formal development in their job role, so they get the best out of their team. 

Entry Requirements

Learners should be employed and in a position to benefit from the course content. You will be required to attend sessions from 18:00 until 21:00.

What will I do on this course?

To achieve the Level 3 Diploma in First Line Management learners need to complete all core units (Group A) and one optional unit (Group B) to a total of at least 37 credits to achieve the qualification.

Range of guided learning hours: 140  - 145.

Mandatory Group A:

  • Personal development as a first line manager
  • Resource planning
  • Meeting stakeholder needs
  • Managing and communicating information
  • Identifying development opportunities

Group B (optional):

  • Improving team performance

These equate to 37 credits as per CMI requirements

Who is it for?

This programme is aimed at managers who have been in post for a while without having had any management skills development. It is also relevant to those who act as stand-in managers, or are about to be promoted into a management position.

How to apply

For further information:

Call: 0117 312 5171

If you are an international student:

If you're aged 19 - 23 and do not currently hold a full Level 2 qualification or above, you may be eligible to learn for free when you enrol on your first full Level 2 or Level 3 course.

If you're aged 19 or over, and are registered unemployed or in receipt of one of the following benefits, you may be eligible for free tuition on many of our courses:

  • Jobseekers' Allowance
  • Employment Support Allowance in the work-related activity group
  • Council Tax Benefit
  • Housing Benefit
  • Income Support
  • Working Tax Credit
  • Pension Credit

This also applies to:

  • Unemployed dependents (a partner or child under the age of 25 entering full-time education) of those receiving benefits
  • Unemployed dependents of those receiving Working Tax Credits
How Is this course assessed?

Assessment is undertaken via a series of work based assignments, which tranfer learning from the classroom to the workplace. They are assessed internally, and then verified by the Chartered Management Institute.

What could I do next?

Learners may progress to further management courses.



How old will you be when the course starts?

16-18 19+
Start Date:



Course Code:



Hours in college / week:

Course Fee:


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