Aviation Ground Operations Diploma Level 2





Awarding Body




About the course

Are you excited by the buzz of an airport terminal?  Do you look to the sky when an aircraft passes overhead? Do you enjoy interacting with people? This could be the course for you! This course will assist you in preparing for a career in aviation, both on the ground or in the air. Feet firmly on the ground, you will learn all that there is to know about ground operations from Check-in to the Dispatch of an aircraft.

Entry Requirements

You will need:

  • GCSE English Grade C / 4 or equivalent
  • GCSE Maths Grade C / 4 or equivalent
  • Excellent communication skills

It would be an advantage to have:

  • Customer service experience
  • Relative aviation or travel industry experience  
  • Foreign Languages 
What will I do on this course?

You will have the opportunity to experience, first hand, the different operational areas of an airport. You will study a variety of areas such as:

  • Airport check-in
  • Aircraft marshalling
  • Aircraft loading/unloading
  • Aviation security
  • Aircraft dispatch
  • Baggage processing
  • Aircraft boarding/arrivals services

We will also make sure that you have the maths, IT and English skills that employers need.

Who is it for?

You need to have a desire to work within the exciting world of aviation and:

  • Have a flexible approach to work due to the the shift work required
  • Be able to work well within a team
  • Be interested in aviation
  • Be able to demonstrate excellent levels of customer service
How to apply

Please click on the 'Apply' button below

How Is this course assessed?

The assessment process is varied and includes:

  • Written tests
  • Role play
  • Group work
  • Assignments 
What could I do next?

On completion of this course, you can progress:

  • Directly into employment within the Aviation Industry
  • To study Cabin Crew to enhance your skills set
  • To a Level 3 Qualification in Travel and Tourism
Additional cost

You will need to pay £75 towards uniform, clothing and trips that will take place throughout the year.


 You will need an interview for this course 



How old will you be when the course starts?

16-18 19+
Start Date:



Course Code:



Hours in college / week:

Course Fee:


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