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Management development courses

In-company business development programmes

Photo: smiling administrative person. As well as our open programmes, we can work with you and deliver courses at a time and place to suit you, either for your own company, or if you don't have enough people for a course, with a group of companies.

We go the extra mile to ensure our courses meet your needs, by detailed discussion, work-shadowing and planning.

Management development

We offer programmes that are delivered in-company for groups of up to fifteen learners. Content will be tailored to your organisation’s processes. Industry experienced trainers deliver on these programmes, and will familiarise themselves with your organisation and its needs prior to delivery.

Assertiveness at Work	Maintaining Discipline
Become an Effective Supervisor	Managing Efficiently
Briefing the Team	Managing Individuals
Coaching	Managing Performance
Customer Service	Motivating the Team
Deal with Poor Performance	Negotiating and Influencing Skills
Delegation	Performance Review
Effective Communication	Plan and Organise the Team’s Work
Employment Law Update	Presentation Skills
Finance for Non-Financial Managers	Problem Solving
Handling Conflict	Recruitment and Selection
Interviewing Skills	Set and Achieve Objectives
Introduction to Business Improvement	Stress Management
Introduction to Project Management	Time Management
Leadership	Train the Trainer
Leading Meetings

Management Qualifications

We offer a number of qualification-based Management programmes delivered to groups in-company. These include:

Institute of Leadership and Management (ILM)

Level 2 Team Leader Award (3 days)
Level 3 First Line Manager Award (6 days)
Level 5 Management Award (7 days)

Chartered Management Institute (CMI)

Level 3 Introductory Certificate in Management (5 days)
Level 4 Introductory Diploma in Management (7 days)

Praise for First Line Manager Award

"I found the whole process of attending the training and doing the assignment challenging, useful and thoroughly enjoyable. I would thoroughly recommend it to anyone who is a manager, and would urge them to attend as soon as they can. This course gave me the determination to continue with my own progression and improve in my role. And if I improve, my team in turn will also improve."
Julie, UHBT

“The course has proved extremely successful. Training staff and developing their skills to manage their teams makes us a better and stronger organisation. I have already seen the benefits from more confident and able managers.”
David Whitehead, Managing Director of Stage Electrics

Find out more

For more information on these programmes, please contact Rosie Humphrey on 0117 312 5887, or email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it