College FAQs

What is your question about?

Applying for College

How can I find out more information about courses?

You can attend one of our open events throughout the year. It’s your chance to meet staff and ask questions about subject areas and College life. Our staff will provide you with clear and impartial advice.

How do I apply for College?

Once you’ve chosen your course click the 'choose' button. Depending on the course you’ve chosen you will either enrol or apply online. Find out more about applying to College.

When can I enrol on a course?

This depends on the course you're interested in. For many courses you can enrol all year around. Contact Learner Services for more detailed info.

I've applied to College - what happens next?

If you’ve applied for a full-time course you should receive an acknowledgement within two weeks.

You'll be invited to come along to an interview or assessment. If you have not received an acknowledgement within two weeks, please contact Customer Services and Operations Team on 0117 312 5000.

When will I hear about my interview?

Once an interview date becomes available we will send you an invitation to interview letter in the post.

I forgot to go to my interview, what should I do? 

Please call Customer Services and Operations Team on 0117 312 5000 as soon as possible.

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College life

Where do I go on my first day?

You should have received a letter from your department explaining this. If not, just head to main reception at your College centre.

When does term start?

See the College's term dates.

How do I get to College?

Get travel information for all our College centres.

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What financial support can I get whilst I'm at College? 

Depending on your circumstances you may be eligible for financial support for travel, materials and other course related costs. Find out more about funding.

What help can I get with childcare costs while I'm at College?

You may be eligible for Learner Support Funds or Care to Learn to help with childcare fees.

I want some careers advice

Contact Learner Services on 0117 312 500 or come to your local College centre where staff can offer advice or book you in for a careers advice session.

Where do I get help with my English or maths?

Our Study Plus service can help you with the extra support you may need.


How can I find out more?

If you have any questions or comments, please call us on 0117 312 5000 or email

Are you a parent or carer?

Get answers to your questions here.

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