Cyber Security Technician Level 3 Apprenticeship

The course is for anyone already working in IT technical support or wanting to move into a career in cyber security at an entry level; here is progression from the Level 3 to Level 4. 

• Conducting specific cyber security tasks to defined procedures and standards
• Implementing cyber security mechanisms, maintaining and installing controls and engaging with specific cyber security events as directed
• Supporting an effective security culture within the business, maintaining records compliance and access rights
• Identifying and responding to complex issues and determining the need for escalation
• Contributing to risk and vulnerability assessment programmes and incident reporting

GCSE Maths and English at Grade C or Above, or a willingness to work towards these as part of the course.

The apprenticeship will be delivered remotely via online sessions either in small groups or 1-1 depending on the circumstances. All evidence will need to be obtained from the workplace using data readily available.

The end point assessment is made of several components detailed below:

• Work product portfolio, documenting evidence of demonstrative workplace competencies
• Knowledge delivery with formative assessment
• Scenario demonstrations with questioning
• Knowledge test as part of end point assessment
• Professional discussion underpinned by a portfolio

This occupation is found in all sectors where information is held digitally and where that information is an asset that needs to be protected including but not limited to finance, retail, telecoms, health, media, manufacturing, and local authorities.

The broad purpose of the occupation is to provide first line cyber security support. This requires individuals to monitor and detect potential security threats and escalate as necessary and to support secure and uninterrupted business operations of an organisation through the implementation of cyber security mechanisms and the application of cyber security procedures and controls.

To contribute to the delivery of a security culture across an organisation, understanding vulnerabilities and threats and supporting the development of an organisation’s cyber security maturity. To apply procedures and controls to maintain security and control of an organisation, and process security requests ensuring confidentiality, integrity and availability of information stored digitally.

In their daily work, an employee in this occupation interacts with a wide range of stakeholders including colleagues, managers, customers, and internal and external suppliers. They would typically work as a member of a team; this may be office based or virtual. The employee will interact with, and influence colleagues and will have working level contact with customers, suppliers, and partners in their capacity as an individual contributor.

An employee in this occupation will be responsible for supporting a cyber security function (frequently a Security Operations Centre or Network Operations Centre) working under supervision. The employee will be conducting specific cyber security tasks to defined procedures and standards.

Specific cyber security mechanisms and controls that an individual would be required to implement would include patching software, installing software updates, implementing access control, configuring firewalls, security incident and event management tools (SIEM) tools and protection tools (Anti-virus, Anti-malware, Anti-spam).

They will be responsible for their own activities with other resources made available to them as required. As directed, the employee will engage with specific cyber security events. The employee will be expected to work with internal and external stakeholders under general direction. They will use discretion in identifying and responding to complex issues and assignments and will usually receive specific instructions and will have work reviewed at frequent milestones. They will be expected to determine when issues should be escalated to a higher level.

As a City of Bristol College student, you may incur additional costs to attend your course. For example, it is likely you may need to pay for travel and stationery. 

Many courses offer learning opportunities that you may need to pay for. This may include things like study visits and visiting speakers. We will let you know in advance if there will be additional costs.

If you are on a limited income, you may be able to receive help from our Learner Support Funding Bursary.