Course overview

NCFE CACHE Level 2 Technical Occupational Entry in Healthcare Support Diploma City of Bristol College

This qualification is designed to provide learners with the knowledge, understanding and skills required to develop competence as a healthcare support worker in a range of healthcare support settings. The qualification will provide employers with reliable evidence of a learner’s attainment against occupational standard knowledge, skills and behaviours (KSBs), which form the minimum requirements for entry into the occupation.

The NCFE CACHE Level 2 Technical Occupational Entry in Healthcare Support Diploma is a nationally recognised qualification designed for learners aged 16+ who want to start a career in healthcare. Equivalent to GCSE level study, this diploma develops the essential knowledge and practical skills needed to work as a healthcare support worker, healthcare assistant, or nursing assistant. The course covers key areas such as communication, person-centred care, safeguarding, health and safety, equality and inclusion, and supporting individuals with physical and mental health needs.

Learners will also have the opportunity to develop and practise their skills in our specialist simulation sites, gaining hands-on experience in realistic healthcare environments. Assessed through a portfolio of evidence and supported by practical experience, this qualification provides a strong foundation for employment in healthcare or progression to Level 3 study.

Dates and applications

Please hover over the ‘i’ button to find out more about course fees and applications.

NCFE CACHE Level 2 Technical Occupational Entry in Healthcare Support Diploma College Green Centre
Bristol
Course Code
ZC-HCSL2-01X/FC01
Dates
07/09/2026 - 30/06/2027
Days
Date/Day(s) Being Finalised
Hours per week
10.00
Start Time
Enquire
Location
College Green Centre
Fee
This course is still in its planning phase; course details - including fee information - are subject to change. In June, course details will be finalised and enrolment will open.
Apply
NCFE CACHE Level 2 Technical Occupational Entry in Healthcare Support Diploma SBSA and Construction Centre
Bristol
Course Code
ZS-HCSL2-01X/FC01
Dates
07/09/2026 - 30/06/2027
Days
Date/Day(s) Being Finalised
Hours per week
10.00
Start Time
Enquire
Location
SBSA and Construction Centre
Fee
This course is still in its planning phase; course details - including fee information - are subject to change. In June, course details will be finalised and enrolment will open.
Apply
Course Code Dates Days Hours per week Start Time Location Fee
ZC-HCSL2-01X/FC01 07/09/2026 - 30/06/2027 Date/Day(s) Being Finalised 10.00 Enquire College Green Centre
This course is still in its planning phase; course details - including fee information - are subject to change. In June, course details will be finalised and enrolment will open.
Apply
ZS-HCSL2-01X/FC01 07/09/2026 - 30/06/2027 Date/Day(s) Being Finalised 10.00 Enquire SBSA and Construction Centre
This course is still in its planning phase; course details - including fee information - are subject to change. In June, course details will be finalised and enrolment will open.
Apply

Additional information

Who is this course for?

This qualification is designed for learners aged 16 to 19 and adults who wish to work or are already working in healthcare settings in England, such as in a hospital, as part of a community team, in a day-case unit, birthing centre, individuals’ homes, operating theatres, nursing or care homes, hospices and in general practice.

It may also be useful to learners studying qualifications in health and social care or a related subject area. The units within this qualification can also be a basis for continuing professional development in the learner’s chosen field.

What you'll learn

The qualification is formed of mandatory and optional units.

Mandatory Units will cover:

  • Responsibilities of a Healthcare Support Worker
  • Duty of Care
  • Safeguarding and Protection in Healthcare Settings
  • The Principles of Infection Prevention and Control Cleaning
  • Decontamination and Waste Management
  • Understand Mental Health Conditions
  • Undertake Physiological Measurements
  • Optional units: TBC

Course entry requirements

4 GCSES at Grade 3- must include Maths and English

How is the course delivered and assessed?

The NCFE CACHE Level 2 Technical Occupational Entry in Healthcare Support Diploma is assessed through a portfolio of evidence. This means you will complete a range of practical and written tasks that demonstrate your knowledge and skills.

Assessment methods may include:

  • Written assignments
  • Workbooks and task-based activities
  • Professional discussions
  • Practical observations (where applicable)
  • Evidence from simulation or work placement

All assessments are internally assessed by your tutor/assessor and externally quality assured by NCFE to ensure national standards are met.

There are no final exams — instead, you build evidence throughout the course to show your competence and understanding.

Future career and study opportunities

Further learning:

T-level Generic Nursing pathway QQA Mental Health, Health and Social Care routes Level 3 Apprenticeship Career opportunities Learners who achieve this qualification could progress to the following job roles: healthcare support worker Healthcare assistant Mental health support worker Nursing assistant

Additional costs

You may be asked to purchase a textbook and a uniform if going on a placement.

What next?

Where to find us