face masks
| Categories: Coronavirus news, News, announcements and key updates, Students

COVID-19 safety information and FAQs

All of our centres are open and we’re enrolling students for the new academic year.

Safety tips and guidelines

  • Please wear a mask in communal areas.
  • Please scan your temperature using our temperature monitor and leave your details with us for NHS Test and Trace purposes.
  • Please sanitise your hands throughout your visit. We have sanitation points at our entrances that you can use.
  • Please maintain a safe distance between others and follow our signage.
  • Sign up for our cashless payment system.
  • Wherever possible, please arrive alone.

Please do not visit us if:

  • you have any symptoms of coronavirus (a high temperature, a new continuous cough or a loss or change to your sense of smell or taste).
  • you’re waiting for a coronavirus test result.
  • you’ve tested positive for coronavirus.
  • you live with someone or have come into contact with someone who has had symptoms.

Frequently asked questions

Do I need to wear a mask?

We’re asking all students and staff (unless exempt for a medical reason) to wear face coverings or visors in communal areas. This includes reception, corridors and refectories.

Face coverings should be plain fabric material.

Do I need to wear a face covering in my lessons?

  • There is no general requirement for face coverings in classrooms. However, some teachers may ask you to wear one.
  • You may need personal protective equipment (PPE) such as face masks and/or visors in specialist areas of the college. This includes our hair and beauty salons and college restaurants.

Will staff be wearing face coverings in lessons?

  • Staff do not need to wear face coverings or visors in classrooms or staff rooms.
  • Visors are the preferred option for staff, to enable better communication with students.

What steps have you taken to make your centres COVID-safe?

We have modified the learning spaces at all centres. 

Hand sanitiser stations have been set-up in all centres and all staff and students have received clear guidance on social distancing rules with markers on the floors.

There is also a one-way system around campuses with stickers on the floor to direct you the right way around.

How we’ve adapted

  • We’re asking everyone (unless exempt for a medical reason) to wear masks in communal spaces like reception areas and corridors.
  • We’ve fitted protective screens in relevant areas.
  • We’ve introduced intensive cleaning regimes.
  • We’ve modified timetables and class sizes to spread footfall.
  • We’ve developed online learning for students who need to shield or self-isolate at any point.

What does teaching look like? What platforms are being used?

Teaching will be conducted face-to-face and online, mainly through Microsoft Teams but also through Zoom and other platforms – which differs on a class-by-class basis.

For students who are still unable to attend college due to being in isolation or caring for family, we provide an online provision to make sure they are not missing out on their learning.

How do you deliver practical teaching (e.g. construction, hairdressing)?

There are procedures in place to ensure our workshops, salons, restaurants and kitchens meet social distancing measures including, working in shifts or in reduced classes to conduct practical teaching.

What support is available in college or learning from home?

Whether you are learning from home or in the classroom, we will be able to support you on your course.

This is carried out through virtual classrooms similar to what we are using now but with Microsoft Teams.

Our Student Services team are available to talk to you both online via live chat, over the phone or by email with any financial questions you may have.

Teams such as our Safeguarding and Additional Learning Support will also be able to support you digitally as well as in person on the college campuses.

How can I travel to college safely?

You will be able to travel using train and/or bus to attend your lessons. You should follow safety guidelines, including wearing a mask, when doing so.

If you’re able to walk or cycle to our centres, we encourage you to do so.

Useful links

Still have a question? Our friendly Contact Centre team will be happy to help. Please get in touch.

Where to find us