Blended learning for higher education courses

Last updated: 20 July 2021

This page outlines the plan for delivery of our Higher Education and Professional courses during the 2021-22 academic year. 

Students starting a Higher Education course from September can expect to have most of their programme delivered face-to-face, following the current guidelines in terms of social distancing, regular handwashing, use of hand sanitiser and wearing of face coverings.

Our lecturers have reflected on what works well when delivered online, and we feel that certain modules or parts of your programme are best suited to a blended approach, which means you will be studying online at some point in your course.  Specific details will be provided by your module and programme lead at the start of the programme, along with guidance on how to download Teams/Zoom or similar platform and how to access your account. 

With regard to the ever-changing COVID-19 situation, there may be further announcements in the year, and we will keep this page updated accordingly as well as our regular weekly email HE bulletins.  We do not anticipate reducing our tuition fees should we teach some of your course online, as it is our intention that we will continue to provide a positive and meaningful experience for you.

The principles of our Outbreak Plan are:

  • The safety of our students and staff are paramount
  • From September 2021, self-isolation will only apply to those who test positive for COVID-19.
  • Those identified as close contacts of a confirmed positive case by NHS Test and Trace will be contacted to take a PCR test.
  • Submission and assessment dates will remain the same. Should you encounter difficulties with meeting submission or assessment dates during a period of self-isolation, guidance will be provided on the mitigation circumstances process.

Contact details

We may need to contact you quickly to advise of changes in circumstances, so please make sure we always have your up-to-date contact details, including email address and home address.

Complaints and feedback

In the first instance of a complaint or feedback, you are encouraged to speak to your programme lead, module lead or personal tutor. Formal complaints and compliments can be made by completing the online form, by emailing or by calling 0117 312 5000. If you are not happy with the outcome, the next step would be to take the complaint to the Office of the Independent Adjudicator (OIA). Full details are available at

The Office for Students (OfS0 have published a guide (January 2021) as part of its role to support students. You may notify the OfS about issues that may arise at your College which relate to our regulatory requirements. You can find out more by reading through the guide.

Student support

There is a range of support available for City of Bristol College students who are studying at university level. We can support you, or help you access support, regarding welfare, safeguarding, mental health and counselling. Contact your personal tutor for advice on next steps.


You can continue to raise queries with your personal tutor or programme lead. In addition, you can contact the following colleagues:

Sarah Pigott, Senior HE Registrar –

Alexandra Moruzzi, Assistant Principal for Further & Higher Education –

Where to find us