Apprenticeship
Administration Assistant Level 2 Apprenticeship
The Level 2 Administration Assistant apprenticeship is designed for people who want to develop the practical skills and knowledge needed to work in an administrative role. Administration assistants support the day-to-day running of an organisation…
Course overview
The Level 2 Administration Assistant apprenticeship is designed for people who want to develop the practical skills and knowledge needed to work in an administrative role. Administration assistants support the day-to-day running of an organisation by completing routine administrative tasks, managing information, communicating with colleagues and stakeholders, and supporting wider business activities.
This apprenticeship provides valuable workplace experience while developing transferable skills that can be used across a wide range of industries and sectors. The apprenticeship typically takes around 12 months to complete.
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Who is this course for?
This apprenticeship is ideal for people who are starting their career in administration or looking to develop their skills in an existing administrative role.
It could suit you if you are organised, reliable and enjoy working with people, information and digital systems. You will need to be able to work as part of a team, communicate professionally and follow workplace procedures.
The role is relevant across the public, private and third sectors, making the skills you develop highly transferable.
What you’ll learn
You’ll develop practical administration skills, including professional communication, using digital systems, managing information, creating documents, organising meetings and managing your workload. You’ll also learn how to work effectively in a team, follow workplace procedures and handle information securely and confidentially.
Entry requirements
The Level 2 Administration Assistant apprenticeship is currently funded for apprentices who are aged 16–24 at the start of their apprenticeship. There is an exception for someone aged 15 whose 16th birthday falls between the last Friday in June and 31 August.
You will also need to be employed in a suitable role that allows you to develop the knowledge, skills and behaviours required by the apprenticeship.
There are no mandatory qualifications or licences specified for the occupation. Your training provider may have additional entry requirements, so these should be checked when applying.
For English and maths, requirements depend on your age and circumstances. Current apprenticeship rules mean that English and maths exit requirements are optional for apprentices aged 19 or over at the start of their apprenticeship, subject to the funding rules.
How is the course delivered and assessed?
The Level 2 Administration Assistant apprenticeship is currently funded for apprentices who are aged 16–24 at the start of their apprenticeship. There is an exception for someone aged 15 whose 16th birthday falls between the last Friday in June and 31 August.
You will also need to be employed in a suitable role that allows you to develop the knowledge, skills and behaviours required by the apprenticeship.
There are no mandatory qualifications or licences specified for the occupation. Your training provider may have additional entry requirements, so these should be checked when applying.
For English and maths, requirements depend on your age and circumstances. Current apprenticeship rules mean that English and maths exit requirements are optional for apprentices aged 19 or over at the start of their apprenticeship, subject to the funding rules.
Future career and study
On completion, you could progress into roles such as Administration Assistant, Administrative Officer, Business Support Assistant, Office Assistant, Receptionist, Data or Records Clerk, or Secretary. The apprenticeship can also provide a pathway to further study or higher-level apprenticeships.
Additional costs
<p>There are no additional course fees for the apprentice. Apprenticeship training costs are funded through the apprenticeship funding system, subject to eligibility and funding rules.</p> <p>You may need access to suitable equipment, such as a computer and internet connection, depending on how your training provider delivers the programme. Any specific equipment or costs will be confirmed by your training provider before you start.</p> <p>Note: Skills England confirms that the current ST1472 version 2.0 is approved for delivery from 1 August 2026, with a maximum funding band of £4,000</p>
