Air Cabin Crew Level 2

This course is for young people aged 16-18. If you are interested in travelling and have an enthusiasm for flying, then learning about the job of a cabin crew member could mean that you never fly as a passenger again. You will need to enjoy working with people, be able to work alone or as part of a team to provide excellent customer service, and you should understand the importance of good personal presentation.

You will study a variety of subjects on this course including the role and responsibilities of cabin crew on board an aircraft; airline health, safety and security on the aircraft and at the airport; aviation terminology and world geography; aviation medicine and emergency procedures. You will develop your communications skills and understand how to deliver excellent standards of customer service. You will also learn about the airline recruitment process and how to apply for jobs. We will make sure that you have the maths, IT and English skills that employers need. If you have not yet gained a grade 4 (C) in GCSE English or Maths, you will study these subjects alongside your course, either as Functional Skills qualifications or GCSE resits, if you already have a grade 3 (D).

3 GCSEs at Grade 4 including English, plus Grade 3 GCSE Maths as a minimum. You also must be able to swim 25 metres with clothes on.

Our teachers have professional experience and up-to-date industry knowledge and contacts. You will learn through a mix of classroom work, visits, projects and practical activities including role play. At college you will learn in our specially designed Tourism Hub, which includes a fully equipped aircraft cabin with seats, equipment and landslides. You will recreate many real-work scenarios including customer service, a full inflight service complete with safety briefings, food service and emergency procedures. You will be assessed in a variety of ways throughout the year including practical assessments and observations, group projects, course work and presentations, written assignments and tests. Maths and English will be assessed by tests and exams.

Many of our students go on to enjoy a career in the air, while others gain related employment in the aviation industry. You might prefer to expand your knowledge and opportunities within the wider travel and tourism industry, by joining our Travel and Tourism Diploma.

You will need to buy your aviation uniform and pay for trips throughout the year. This will be approximately £400. If you are on a limited income, you may be eligible to receive help with these costs from our Learner Support Funding Bursary.