Website Accessibility

This accessibility statement applies to www.cityofbristol.ac.uk

Site Essentials

This website is run by Squarebird. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and Contact Information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • Email: marketing@cityofbristol.ac.uk
  • Call: 0117 312 5000

We’ll consider your request and get back to you in five working days.

If you cannot view the map on our ‘Contact Us’ page, call or email us Contact Us – City of Bristol College for directions.

Reporting Accessibility Problems with this Website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact: marketing@cityofbristol.ac.uk

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting Us by Phone or Visiting Us in Person

If you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us here: Contact Us – City of Bristol College.

Technical Information About this Website’s Accessibility

City of Bristol College is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status (How Accessible this Website is)

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

What We’re Doing to Improve Accessibility

We are continually working with our web host company, Squarebird to improve the accessibility of this website.

Testing Compliance

The compliance of our website has historically been tested by Government Digital Service. As a college, we do not currently conduct our own testing.

Non-Accessible Content / Non-Compliance with Regulations

The content listed below is non-accessible for the following reasons:

WCAG 3.1.1 Language of Page: <html> element must have a lang attribute (Axe)

  • Contact- This refers to the reCAPTCHA. This is content from a third party and we do not have control to make changes.

WCAG 2.1.1 Keyboard: Frames with focusable content must not have tabindex=-1 (Axe)

  • Contact – This refers to the reCAPTCHA. This is content from a third party and we do not have control to make changes.

WCAG 2.1.1 Keyboard- All pages- At 200% zoom, links within the hamburger menu are not accessible using the keyboard

  • The keyboard cannot be used to access other links within the menu. The keyboard tabs through the menu, however it becomes difficult for users to view full content and the focus visible becomes lost in the background.

WCAG 2.4.3 Focus Order: Only if severe (Manual)- Home

  • The keyboard tabs into the cookie banner last. This makes it difficult for keyboard users to see all content across the webpage as the banner covers available information and links.

WCAG 2.4.3 Focus Order: Only if severe (Manual)- All pages

  • At 200% zoom, the keyboard tabs onto background content before the hamburger menu. The keyboard does not tab into the hamburger menu in the order it shows as. This can be confusing for the user.

WCAG 2.4.4 Link Purpose- Home/ Accessibility

  • This still refers to the logo in the footer.

WCAG 2.4.7 Focus Visible- Contact Us

  • The keyboard tabs through links within the menus, even when the menu is closed. This is still an issue at 200% zoom.

WCAG 2.4.7 Focus Visible – Accessibility

  • The keyboard focus becomes lost in the menu on the left-hand side of the page. The keyboard tabs through links within the menus, even when the menu is closed.

WCAG 2.4.4 Link Purpose- Contact

  • This refers to a logo in the footer.

WCAG 1.4.10 Reflow- All pages

  • At 400% zoom, the hamburger menu does not reflow to fit the page correctly. Dropdown options within the menu cannot be opened clearly.

Content That’s Not Within the Scope of the Accessibility Regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this Accessibility Statement

This statement was prepared on 08.03.23. It was last reviewed on 04.03.24.

This website was last tested on 02.02.24. The test was carried out by the Government Digital Service.

Where to find us