Academic, personal and wellbeing support

Your health and welfare are really important. Making the transition into studying at College can be a challenging time and we want to make sure that the right support is available to you, whenever you need it.

Study support

Personal Tutors

You will have the support of a Personal Tutor throughout your studies. At regular meetings, they will give you feedback and talk through any questions or worries you may have.

Progress coach

A Progress Coach also works alongside you to help you hit your study targets on time and to help you achieve your potential. With their support you’ll gain the qualifications you need for success in your chosen career.

Support with English and Maths

From foundation level through to GCSE, A level and degree level, we can give you one-to-one and group tuition, and help with any concerns you may have about assignments, essays or exams.

Support with dyslexia, dyspraxia and other specific learning difficulties

We’ll help you gain the skills you need for your course, to become more independent and to prepare you for your future studies or career.

We can:

  • provide you with specialist assessment and tuition;
  • make access arrangements for your exams and assignments;
  • give you information about claiming Disabled Students’ Allowance if you are a higher education student.

Mental health

If you’re experiencing personal problems one of our experienced Safeguarding and Welfare Advisors can help.

Our team are all friendly, approachable and great listeners. They can help you make sense of any difficulties you may be having. This could include:

  • depression;
  • anxiety;
  • problems at home;
  • bullying.

All of these problems are hard to go through alone. If you’re feeling isolated and unsure of who to turn to please speak to a member of staff.

Call 0117 312 5000, email welfare@cityofbristol.ac.uk.

Find out more about safeguarding.

Counselling

If our Safeguarding and Welfare Adviser thinks that you’re having a particularly difficult time, he/she can refer you to our free, confidential counselling service.

Counselling can help you overcome your problems, and find new ways to manage your situation more effectively so that you can return to studying successfully again.

If you are referred, you’ll be offered six counselling sessions at your most convenient centre, at the same time every week.

All our counsellors are trained and qualified, with experience from the counselling organisation Off the Record. They all work within the British Association for Counselling (BAC) code of ethics.

We can also refer you to an external agency if necessary.

Remember you can always contact your GP too, to discuss any problems affecting your health.

To find out more about our counselling service, call 0117 312 5000, email welfare@cityofbristol.ac.uk.

Sexual health

The C-card Scheme

Did you know that if you’re under 20, you can get free condoms through Bristol’s C-card scheme?

To register, you need to have a confidential chat with a C-card-trained member of staff, who will explain the scheme to you, teach you the best way to use condoms and answer any questions you might have.

The service is completely confidential. No one will tell your parents/guardians that you have accessed the scheme. Under-16s are generally required to take part in a face-to-face interview.

Once you’ve registered, you are given a C-card and can go to any C-card pick-up point around Bristol and get free condoms. You can use the card an unlimited number of times until your 20th birthday.

To find out more about the C-card scheme, call 0117 312 5000, email welfare@cityofbristol.ac.uk or ask reception/your study coach for more information.

Brook Clinic

If you’re under 25 and worried about sex, relationships, contraception, sexuality or body issues, then you can get free and confidential sexual health advice at Brook Clinic, the sexual health charity.

To find out more, call 0808 802 1234, visit www.brook.org.uk.

Chaplaincy

Our inclusive and welcoming chaplaincy offers pastoral and spiritual support. As a College student, you can access this directly or through a referral by any concerned staff member.

The service:

  • is confidential
  • seeks the answers to the questions important to you
  • is well-informed, reliable, open-minded and non-judgemental.

We have multi-faith prayer rooms available for all College staff, students and official visitors.

Email chaplaincy@cityofbristol.ac.uk or call 0117 312 5393 to find out more.